{"id":29593,"date":"2026-05-04T10:08:08","date_gmt":"2026-05-04T03:08:08","guid":{"rendered":"https:\/\/persadaekspres.com\/pe\/?p=29593"},"modified":"2026-05-04T10:08:21","modified_gmt":"2026-05-04T03:08:21","slug":"gubernur-herman-deru-dorong-kbih-tampilkan-layanan-unggulan-dan-berbeda","status":"publish","type":"post","link":"https:\/\/persadaekspres.com\/pe\/2026\/05\/04\/gubernur-herman-deru-dorong-kbih-tampilkan-layanan-unggulan-dan-berbeda\/","title":{"rendered":"Gubernur Herman Deru Dorong KBIH Tampilkan Layanan Unggulan dan Berbeda"},"content":{"rendered":"\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-79d2cef246d293fa6dbd8bcb3c8fcc86 wp-block-paragraph\" style=\"font-size:16px\"><strong>PALEMBANG, PERSADAEKSPRES.COM- <\/strong>Gubernur Sumatera Selatan, Dr. H. Herman Deru, menegaskan bahwa Kelompok Bimbingan Ibadah Haji (KBIH) harus menghadirkan pelayanan yang menonjol dan berbeda guna memberikan pengalaman terbaik bagi jemaah.  Hal tersebut disampaikannya saat menghadiri Grand Launching Travel Umrah dan Haji Khusus Al-Mukhtar by Bayt Al-Qur\u2019an Al-Akbar yang digelar di Graha IGM, Minggu (3\/5\/2026).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam sambutannya, Herman Deru menyebut kehadiran Al-Mukhtar bukan sekadar bisnis, melainkan membawa misi mulia untuk memfasilitasi masyarakat Sumatera Selatan dan Indonesia dalam menunaikan ibadah ke Tanah Suci.<br><br>Ia menekankan bahwa layanan haji dan umrah pada dasarnya cenderung standar, mulai dari hotel, transportasi, hingga fasilitas lainnya. Oleh karena itu, aspek yang paling menentukan kepuasan jemaah adalah kualitas bimbingan.<br><br>\u201cYang diinginkan jemaah itu bimbingan yang benar, rasa nyaman, serta pembimbing atau muthawif yang memahami kebutuhan jemaah\u2014kapan harus istirahat dan kapan beribadah,\u201d ujarnya.<br><br>Herman Deru juga menegaskan pentingnya inovasi pelayanan sebagai pembeda di tengah persaingan. \u201cKarena harga relatif sama, maka KBIH harus memiliki sesuatu yang menonjol dan mudah diingat oleh jemaah,\u201d tambahnya.<br><br>Lebih lanjut, ia menyoroti peran penting muthawif yang harus memiliki kapasitas keilmuan sekaligus kemampuan teknologi. \u201cMuthawif harus menjadi kamus berjalan dan juga dibekali kemampuan IT agar dapat memberikan pelayanan maksimal,\u201d tegasnya.<br><br>Menurutnya, kepekaan petugas terhadap kebutuhan jemaah juga masih perlu ditingkatkan. Ia pun optimistis KBIH Al-Mukhtar dapat berkembang menjadi lembaga besar.<br><br>\u201cSaya yakin KBIH ini akan menjadi KBIH besar ke depan, apalagi dikelola oleh tokoh-tokoh terkenal baik di Sumsel maupun nasional,\u201d katanya.<br><br>Sementara itu, Direktur Utama Travel Al-Mukhtar, Syofwatillah Mohzaib, menyampaikan bahwa pihaknya hadir dengan konsep berbeda, salah satunya dengan memperbanyak manasik agar jemaah dapat menjalankan ibadah dengan benar.<br><br>\u201cKami ingin memastikan ibadah umat berjalan dengan baik dan sesuai tuntunan. Karena sayang sekali sudah mengeluarkan biaya puluhan juta, tetapi ibadahnya masih belum benar,\u201d ujarnya.<br><br>Di kesempatan yang sama, Komisaris Utama Travel Al-Mukhtar, Marzuki Ali, menjelaskan bahwa pendirian travel ini dilandasi niat untuk membantu masyarakat dalam menjalankan ibadah umrah.<br><br>\u201cNiat kami sederhana, membantu bapak dan ibu semua agar dapat menjalankan ibadah umrah dengan baik,\u201d katanya.<br><br>Ia juga mengungkapkan bahwa Al-Mukhtar telah melakukan soft launching pada Maret lalu dan berencana membuka kantor di berbagai daerah dengan dukungan Pemerintah Provinsi Sumatera Selatan.<br><br>Dengan peluncuran ini, Al-Mukhtar diharapkan dapat menjadi salah satu travel umrah dan haji khusus yang menjadi rujukan masyarakat, khususnya di Sumatera Selatan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PALEMBANG, PERSADAEKSPRES.COM- Gubernur Sumatera Selatan, Dr. H. Herman Deru, menegaskan bahwa Kelompok Bimbingan Ibadah Haji (KBIH) harus menghadirkan pelayanan yang menonjol dan berbeda guna memberikan pengalaman terbaik bagi jemaah. Hal tersebut disampaikannya saat menghadiri Grand Launching Travel Umrah dan Haji Khusus Al-Mukhtar by Bayt Al-Qur\u2019an Al-Akbar yang digelar di Graha IGM, Minggu (3\/5\/2026). Dalam sambutannya, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29594,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","footnotes":""},"categories":[22,27],"tags":[],"class_list":["post-29593","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-headline","category-sumsel","post_format-post-format-image"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"PALEMBANG, PERSADAEKSPRES.COM- Gubernur Sumatera Selatan, Dr. H. Herman Deru, menegaskan bahwa Kelompok Bimbingan Ibadah Haji (KBIH) harus menghadirkan pelayanan yang menonjol dan berbeda guna memberikan pengalaman terbaik bagi jemaah. Hal tersebut disampaikannya saat menghadiri Grand Launching Travel Umrah dan Haji Khusus Al-Mukhtar by Bayt Al-Qur\u2019an Al-Akbar yang digelar di Graha IGM, Minggu (3\/5\/2026). 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